Diane Gatto was appointed as the Director of First Call for Help/211 in
Cleveland. This is a United Way critical program for the community that
is often forgotten because it works so effectively. They offer
essential referral help to those looking for food, shelter, health care,
job training or legal assistance. They regularly update treatment
services available and they can provide for all the hotlines numbers
(domestic violence, rape crisis, suicide prevention, and veteran's
services) anytime. 211 operates 24 hours and they have a fantastic
website that is regularly updated. All the information that they
provide is verified on a regular basis. Diane has been with the
organization for years and knows everything about running a telephone
referral system.
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